PCFeedback Price Chopper Customer Experience Survey Sweepstakes

The web address www-pcfeedback-com previously directed customers to the Price Chopper Constant survey, a platform for sharing recent store experiences. This feedback program, sponsored by The Golub Corporation, has since been updated to reflect the company’s current brand structure and sweepstakes prize. Shoppers looking to share their store experience and participate in the monthly prize drawing must now visit the official, updated websites: www.pcopinion.com or www.m32opinion.com. The purpose remains the same: to collect authentic feedback on service, product selection, and store conditions to help Price Chopper and Market 32 locations improve for every shopper.

This customer satisfaction survey is a vital tool for the grocery chain, which operates throughout the northeastern United States. By completing the questionnaire, customers directly influence operational decisions, such as store layout and customer service training. The incentive for the time spent is automatic entry into the monthly sweepstakes drawing, where the current grand prize is Free Groceries for a month! This reward is a change from the previous $100 store card, reflecting the latest official rules.

The Current Official Survey Platforms: www.pcopinion.com and www.m32opinion.com

The Price Chopper and Market 32 brands operate under The Golub Corporation, headquartered in Schenectady, New York. To ensure feedback is collected efficiently across all their locations, the survey system was modernized. Customers holding a receipt from a Price Chopper store should use www.pcopinion.com, while those who shopped at a Market 32 or Market Bistro store should go to www.m32opinion.com. This separation helps the company organize data specific to each brand’s format and customer base.

The survey is designed to take only a few minutes, focusing on immediate and honest reactions to the shopping visit. Participants require a valid receipt from a recent purchase. The receipt contains the necessary survey code and purchase details needed to begin the process. Providing feedback within a short window after the purchase ensures the experience is fresh in the customer’s mind, leading to higher quality data for the company’s analysis.

The Golub Corporation: The Parent Entity

The Golub Corporation owns and operates the Price Chopper, Market 32, and Market Bistro grocery store brands. Jerry and Neil Golub lead this privately held company. The chain is known for its wide selection, including fresh produce, bakery items, pantry staples, and specialized sections like pharmacy counters, deli sections, and prepared-meal stations. The Constant survey serves as a direct line of communication between the company’s leadership and the daily shopper, cementing the company’s commitment to local community needs.

The stores serve communities across several states, including New York, Massachusetts, Connecticut, Vermont, Pennsylvania, and New Hampshire. This broad operational area makes consistent customer experience a challenge, which the AdvantEdge Card loyalty program and the customer satisfaction survey help to manage. The AdvantEdge Card number is often requested during the survey to link the feedback directly to a specific shopping pattern, making the data more actionable for the business.

Entering the Price Chopper Sweepstakes Drawing

There are two primary ways to enter the monthly sweepstakes drawing for the chance to win Free Groceries for a month: completing the online customer survey or submitting a mail-in entry. The official rules state that the sweepstakes begins on May 1st of a given year and runs through April 30th of the following year, with entries collected monthly for a separate drawing each period. This monthly cycle gives regular shoppers multiple opportunities to win throughout the year.

Each entry, whether online or by mail, represents a single chance in the drawing for that specific month. The company strictly limits the number of entries to maintain fairness. Understanding both entry methods is important for anyone wishing to participate, especially since the mail-in option requires no purchase and provides a free way to enter, as required by law for sweepstakes.

Method One: Online Survey Entry Requirements

To enter the sweepstakes through the online survey at www.pcopinion.com or www.m32opinion.com, several items are required to ensure a valid submission:

• A recent Price Chopper or Market 32 receipt that is no older than the cutoff date specified in the official rules (typically seven to thirty days).
• The unique survey code printed on the receipt. This code validates the purchase and the ability to enter.
• An electronic device (phone, tablet, or computer) with a stable internet connection.
• A valid email address or telephone number for prize notification.
• The AdvantEdge Card number, if one was used during the purchase, which helps link the feedback to a shopper’s loyalty account.

The online process is the fastest way to enter. It takes approximately five to ten minutes to complete the questions about the store experience. The system automatically enters the respondent into the sweepstakes after the questionnaire is submitted and contact details are provided.

Detailed Steps for Completing the Online Survey

Following a precise sequence helps prevent errors that could disqualify an entry. The flow is straightforward and designed for simplicity:

1. Open a web browser and type the correct website address: www.pcopinion.com for Price Chopper or www.m32opinion.com for Market 32.
2. Locate the six-digit survey code on the bottom of the purchase receipt and enter it accurately into the starting field.
3. If prompted, enter the nine-digit AdvantEdge Card number associated with the shopping trip.
4. Select the date and approximate time of the store visit from the calendar and drop-down menus.
5. Answer each question truthfully, rating satisfaction with staff friendliness, product selection, store cleanliness, and checkout speed.
6. Provide current contact details, including a phone number and email address, so the sweepstakes team can reach a winner.
7. Review all entries for accuracy before clicking the Submit button to finalize the sweepstakes entry.

Accuracy in entering the receipt details and contact information is crucial. A mistake in the survey code will block the start of the survey, and an error in the contact details will prevent the winner from receiving notification.

AdvantEdge Card: Linking Loyalty to Feedback

The AdvantEdge Card is Price Chopper’s loyalty program, used by many shoppers to receive discounts and earn rewards. When a shopper enters their AdvantEdge Card number into the survey, the company gains a richer context for the feedback. It allows them to see the history of the shopper, including their typical purchases and frequency of visits, which makes the feedback more valuable for targeted improvements.

The AdvantEdge Card number is a nine-digit code. It is usually printed on the receipt or found on the back of the physical card. The inclusion of this number is optional but highly recommended. It strengthens the link between the specific store visit and the overall customer profile, demonstrating a commitment to personalized service improvements.

Data Security and Privacy Commitment

The Golub Corporation maintains a strict policy regarding the personal data collected through the AdvantEdge Card and the customer survey. All personal details, including name, address, phone number, and AdvantEdge Card number, remain confidential. The primary use of this personal data is for prize notification and internal research.

The company does not sell or share private information with unrelated third parties for marketing purposes. This commitment to data security builds trustworthiness with the shopper, encouraging honest feedback. Customers can trust that their shared opinions are used solely to improve their shopping experience and to fulfill the requirements of the sweepstakes drawing.

Method Two: No Purchase Necessary Mail-In Entry

Federal law requires that sweepstakes offer a method of entry that does not require a purchase. The Price Chopper/Market 32 Customer Experience Survey Giveaway includes a mail-in option for free entry. This method allows any eligible resident to participate in the monthly sweepstakes drawing without needing a store receipt or completing the online questionnaire.

This is an important detail for shoppers who may not want to share their store experience but still want a chance to win Free Groceries for a month. It ensures that participation is open to all legal residents of the eligible states, regardless of their shopping frequency or access to a recent receipt.

Steps for Mail-In Sweepstakes Entry

The mail-in process requires careful attention to detail to ensure the entry is valid and not rejected by the administrator, Fact Finders, Inc. The following steps must be followed precisely:

1. Take a clean, white 3 x 5 piece of paper.
2. Hand print the following personal details clearly:
   • Full Name
   • Complete Address (Street, City, State, Zip Code)
   • Daytime Telephone Number (including area code)
3. Place the 3 x 5 paper into a #10 envelope.
4. Handwrite the return address and the following mailing address on the envelope:

   Price Chopper / Market 32 Customer Experience Survey Giveaway – Free Entry
   Fact Finders, Inc.
   2010 Western Avenue
   Albany NY 12203

5. Affix proper postage to the envelope. Metered mail, copies, and mechanical reproductions are not accepted; the entry must be hand-printed.

Each mail-in entry must be postmarked and received by the last day of the month prior to the drawing to be included in that month’s sweepstakes. There is a strict limit of one mail-in entry request per postmarked outer envelope, with a maximum of one entry per person every seven days during the Promotion Period.

The Sweepstakes Prize and Official Rules

The current sweepstakes prize is a significant benefit for a regular shopper: Free Groceries for a month! This prize is typically awarded as a store card pre-loaded with a value intended to cover an average month’s worth of groceries, though the specific monetary value may vary based on official rules. This prize is a substantial upgrade from the former $100 store card.

The drawings happen monthly. Winners are selected randomly from all eligible entries received during the entry period, including both online survey submissions and valid mail-in entries. The sweepstakes is administered by The Golub Corporation and is subject to all federal, state, and local laws and regulations.

Eligibility and State Restrictions

To participate in the sweepstakes, whether through the online survey or the mail-in option, the following criteria must be met:

• The entrant must be a legal resident of one of the states where Price Chopper/Market 32 operates: Connecticut, Massachusetts, New Hampshire, New York, Pennsylvania, or Vermont.
• The entrant must be 18 years of age or older at the time of entry.
• Employees of Price Chopper Supermarkets, Inc., its affiliates, subsidiaries, and advertising agencies, along with their immediate family members and those living in the same household, are not eligible to participate.

These eligibility rules are standard for large-scale sweepstakes and are enforced to maintain legal compliance and fairness in the drawing process. It is important for all potential entrants to confirm they meet these requirements before submitting their information.

Winner Notification and Prize Claim

Winners are notified using the contact details provided in their entry—either the email address or phone number from the online survey, or the address and phone number from the mail-in entry. The notification process typically occurs within two weeks following the monthly drawing.

A grand prize winner is usually required to respond to the sponsor within ten days of the first notification attempt. Failure to respond promptly or if the prize notification is returned as non-deliverable can result in the prize being forfeited. In such cases, an alternate winner may be selected from the remaining eligible entries for that month’s drawing. No cash equivalents or prize transfers are permitted.

The Value of Customer Feedback to Price Chopper

The Price Chopper Constant survey, now hosted on the `pcopinion.com` platforms, serves a purpose far beyond the monthly sweepstakes drawing. The data collected is a direct measurement of customer satisfaction, which the company uses to make real-world operational changes. This feedback mechanism helps guide management in three key areas:

1. Store Layout and Cleanliness: Comments on shelf stocking, aisle organization, and overall store cleanliness lead to adjustments in physical store management and operational protocols.
2. Product Selection and Quality: Ratings on the freshness of produce, the quality of bakery items, or the variety of pantry staples influence purchasing decisions and inventory management.
3. Customer Service Training: Feedback on interactions with cashiers, deli staff, and pharmacy counters directly informs the content and focus of employee training programs, aiming to improve staff friendliness and efficiency.

Every submitted survey helps Price Chopper and Market 32 refine their service model. The shopper’s voice is the most authentic source of information on what is working well and what areas require immediate attention. The continuous cycle of feedback and improvement is what makes the survey program a constant priority for The Golub Corporation.

Troubleshooting Common Survey Issues

While the survey process is straightforward, certain issues can prevent a successful submission. Knowing how to resolve these common hurdles ensures a smooth experience and a valid sweepstakes entry.

Missing or Unclear Survey Code

The six-digit survey code is the single most important piece of data from the receipt. Without it, the online survey cannot start. If the receipt is faded, torn, or the code is hard to read, the entry may be delayed or impossible. Customers should keep their receipts safe immediately after purchase. If the receipt is lost, the only option for sweepstakes entry is the No Purchase Necessary mail-in method.

Receipt Submission Deadline

The survey must be completed within thirty days of the original purchase date printed on the receipt. The system automatically rejects older receipts. This deadline ensures the feedback relates to a recent shopping experience. If the deadline is missed, the receipt is no longer valid for the online entry, and the mail-in option becomes the only way to enter the current month’s drawing.

AdvantEdge Card Number Errors

The AdvantEdge Card number is nine digits long. If an error message appears when entering this number, double-check that the correct digits were typed. A common mistake is confusing the AdvantEdge Card number with a different loyalty or coupon code. If the card was not used during the purchase, this field may be left blank, or the system may not prompt for it at all, depending on the receipt type.

Official Company Contact Details and Corporate Address

For official correspondence, questions about the survey, or general customer service, the contact details for The Golub Corporation, the parent company of Price Chopper and Market 32, are as follows. These details represent the authoritative source for the brand, reinforcing the trustworthiness of the entire operation.

The corporate address in Schenectady New York is the central hub for the company’s operations and the Golub Corp. leadership. Any formal business or legal correspondence regarding the sweepstakes drawing or company policies should be directed to this location.

Frequently Asked Questions About the Customer Survey

The customer satisfaction program generates common questions regarding eligibility, prize details, and the use of personal data. These answers clarify the official rules and provide specific actions for shoppers.

How is the Free Groceries for a month prize valued, and can I choose a cash payout instead?

The prize, Free Groceries for a month, is awarded as a store card pre-loaded with a specific monetary value intended to cover an average month of family groceries, as determined by the sponsor, The Golub Corporation. This value is outlined in the official sweepstakes rules and may change from one promotional period to the next. The prize is redeemable for groceries, pharmacy items, and any in-store service available at Price Chopper or Market 32 locations. The official rules strictly state that no cash equivalents, substitutions, or transfer of the prize are permitted. The company reserves the right to substitute a prize of equal or greater value if the offered prize becomes unavailable for any reason. Winners must accept the prize as awarded, which is a key condition for participation in the monthly sweepstakes drawing.

What is the exact deadline for submitting the online survey after a purchase, and what happens if I miss it?

The online survey must be submitted within a set timeframe following the original purchase date printed on the receipt. While the general rule of thumb is often 30 days, the most accurate deadline is always the one stated on the receipt itself or in the current official sweepstakes rules. The survey system uses the date entered from the receipt to check validity against the current promotion period. If a shopper misses the deadline, the unique survey code becomes inactive, and the receipt can no longer be used for an online entry. At that point, the shopper still retains the option to enter the sweepstakes by using the No Purchase Necessary mail-in entry method. This mail-in option does not require a receipt and provides a separate, valid path to participate in the drawing for Free Groceries for a month.

Can I submit more than one entry per month, and how does the AdvantEdge Card affect my chances?

The sweepstakes rules impose strict limits on the number of entries a person can submit within a given time frame. For the online survey, the limit is one entry per unique receipt, and typically one survey per person per day. If a shopper makes multiple purchases on different days, they may submit a survey for each valid receipt. For the mail-in option, the limit is one entry per postmarked outer envelope, with a maximum of one entry per person every seven days. Submitting multiple entries beyond these limits can result in disqualification from the sweepstakes. The AdvantEdge Card number is used to link the feedback to a shopper’s loyalty account for data analysis, but providing it does not increase the odds of winning in the random sweepstakes drawing; it simply helps the company better utilize the customer feedback.

What specific details from my Price Chopper receipt are required to start the survey on www.pcopinion.com?

To begin the survey on the official website, a shopper needs to locate several specific pieces of data printed on the receipt from their most recent visit. The most important piece of information is the unique six-digit survey code, which acts as the key to unlock the questionnaire. The system also requires the date and approximate time of the shopping trip to verify the receipt’s validity and link the feedback to the correct store and shift. Additionally, the system may prompt for the nine-digit AdvantEdge Card number if one was used during the purchase. Having the receipt handy and clearly identifying these three key elements—the survey code, the date/time, and the AdvantEdge Card number—will ensure a quick and smooth start to the customer satisfaction survey.

How does The Golub Corporation use the personal data collected during the survey, and is it kept secure?

The Golub Corporation, the sponsor of the survey and sweepstakes, collects personal data—such as name, address, email, and phone number—solely for the purpose of administering the sweepstakes and notifying a winner. The customer feedback itself is used internally to analyze store performance, product selection, and customer service effectiveness across all Price Chopper and Market 32 locations. The company maintains a strong commitment to data security and privacy. Personal information is stored securely and is not sold, shared, or distributed to unrelated third parties for marketing or other commercial purposes. This policy is designed to build trustworthiness with shoppers, ensuring that their opinions are used only for the stated purpose of improving the shopping experience and fulfilling the legal requirements of the monthly prize drawing.